Cloud Associates is a professional debt-management agency based in Kochi, partnering with leading Banks and NBFCs to recover secured and unsecured loans — backed by 5+ years of field experience and a disciplined, compliant approach.
Cloud Associates is a professional debt-management agency headquartered in Kochi, doing business across various districts in Kerala. We bring deep experience in both secured and unsecured loan collections — working closely with each client to understand their portfolio, then building a strategy that delivers the best results ethically, compliantly, and with full transparency.
A collections specialist since 2008, Rahul has built and led recovery teams for some of India's most respected financial institutions — including Bajaj Finserv, ICICI Bank and Shriram Transport Finance — across personal loans, credit cards, microfinance and vehicle finance, in India and abroad.
That frontline experience shapes how Cloud Associates operates today: target-driven, process-oriented, and relentless about doing collections the compliant way.
With 27 years in debt collections — including nearly 10 years on international portfolios — Edwin is one of the most experienced recovery professionals in the region. His Middle East career spans leading Banks such as RAKBANK, ADCB, Dubai First, First Gulf Bank, Standard Chartered Bank and Mashreq Bank, managing both national and international collection portfolios across secured and unsecured products.
That global experience shapes how Cloud Associates operates today — leading field and tele-calling teams with a sharp focus on recovery performance, compliance, and treating every customer interaction the right way.
A widely respected pioneer and catalyst in the debt-collections industry, Jitendra brings decades of leadership across recovery operations, team building and collections strategy. As Strategic Advisor to Cloud Associates, he guides the firm on process, governance and growth — helping it deliver results the right way for every Bank and NBFC partner.
End-to-end recovery support across the full delinquency cycle — soft buckets to hard, field to legal.
Recovery for vehicle, business and asset-backed loans, with field follow-up and settlement support.
Personal loans, credit cards and microfinance — soft and hard bucket management.
45+ trained field executives covering Kerala for on-ground recovery.
40+ tele-callers for early-bucket follow-up, reminders and customer engagement.
Structured action on NPA cases and high-value sensitive accounts.
Custom collection strategy per portfolio, with daily and monthly MIS to your team.
A track record of long-standing partnerships across the financial sector.
Tell us about your portfolio and coverage needs — we'll get back to you within one business day.